Privacy Policy

Leoserv Inc
Full-Service Digital Marketing Agency

Effective Date: January 14, 2026
Last Updated: January 14, 2026

1. Introduction

This Privacy Policy describes how Leoserv Inc (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website located at www.leoserv.com (the “Website”), use our services, or interact with us through any communication channel.

We are committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy applies to all information collected through our Website, email, phone, SMS/text messaging, in-person consultations, and any other means of communication.

By using our Website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to our collection, use, and disclosure practices as described herein.

2. Business Information

Legal Entity: Leoserv Inc
Business Type: Full-Service Digital Marketing Agency
Physical Address: 1790 Hughes Landing Blvd, Suite 400, The Woodlands, TX 77380
Email: info@leoserv.com
Phone: (281) 698-7483
Business Hours: Monday-Friday, 10:00 AM to 5:00 PM CST
In-Person Visits: By appointment only
Website: www.leoserv.com

Services Offered:

• Web design and development
• Search Engine Optimization (SEO)
• Social media marketing
• PPC (pay-per-click) advertising
• Email marketing
• Content writing and marketing
• Video marketing and production
• Graphic and print design
• Software consulting and AI integration
• Event marketing
• Web hosting and technical support
• Automated sales funnels
• Tech staffing solutions

3. Information We Collect

3.1 Personal Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our Website
• Request a quote or consultation
• Sign up for our services or marketing communications
• Subscribe to our newsletter or blog
• Opt in to receive SMS/text messages
• Create an account or client portal login
• Communicate with us via email, phone, or chat
• Attend our events or webinars
• Apply for employment or contract positions
• Provide feedback, testimonials, or reviews

Types of Personal Information Collected:

• Contact Information: Name, email address, phone number, mailing address, company name, job title
• Business Information: Industry, company size, website URL, social media profiles, marketing budget
• Account Credentials: Username, password, security questions (encrypted)
• Payment Information: Credit card details, billing address, payment history (processed securely through third-party payment processors)
• Communication Records: Email correspondence, chat transcripts, phone call recordings, SMS message history
• Professional Information: Resume/CV, work experience, portfolio, references (for job applicants)
• Marketing Preferences: Communication preferences, interests, opted-in marketing channels
• Feedback and Reviews: Survey responses, testimonials, case study participation consent

3.2 Information Collected Automatically

When you visit our Website or interact with our digital services, we automatically collect certain information through cookies, web beacons, and similar tracking technologies:

Technical Information:

• IP address and approximate geographic location
• Browser type and version
• Device type, operating system, and screen resolution
• Referring website and pages visited
• Date and time of visits
• Links clicked and actions taken on our Website
• Search queries entered on our Website

Usage Data:

• Pages viewed and time spent on each page
• Navigation paths through our Website
• Download activity (whitepapers, guides, resources)
• Form interactions and completion rates
• Error messages and technical issues encountered
• Performance metrics (page load times, responsiveness)

Marketing and Analytics Data:

• Campaign source and medium (how you found us)
• Ad interactions and conversion tracking
• Email open rates and click-through rates
• Social media engagement and referral traffic
• A/B testing and website optimization data

3.3 Information from Third-Party Sources

We may receive personal information about you from third-party sources, including:

• Business partners and referral sources who recommend our services
• Social media platforms (Facebook, LinkedIn, Twitter, Instagram) when you interact with our content
• Marketing platforms and data providers for lead generation and market research
• Public databases and directories (business directories, professional networks, public records)
• Analytics and advertising services (Google Analytics, Facebook Pixel, LinkedIn Insight Tag)
• Payment processors (Stripe, PayPal, Square) for transaction processing
• Background check services (for employment verification purposes only)

3.4 Sensitive Personal Information

We do NOT intentionally collect sensitive personal information such as:

• Social Security numbers
• Financial account numbers (beyond payment processing)
• Health or medical information
• Genetic or biometric data
• Precise geolocation data (beyond approximate location from IP address)
• Information about race, ethnicity, religion, sexual orientation, or political affiliations

If you provide such information voluntarily, we will handle it with heightened security and only use it for the specific purpose you provided it.

4. SMS/Text Messaging Program

4.1 Program Description

Leoserv Inc offers an optional SMS/text messaging program to send you marketing updates, service notifications, promotional offers, and important business communications. Participation is completely voluntary and requires your explicit opt-in consent.

Types of Messages You May Receive:

• Marketing promotions and special offers for our digital marketing services
• Service updates and project status notifications
• Appointment reminders and consultation confirmations
• Educational content, tips, and industry insights
• Event invitations and webinar announcements
• Time-sensitive alerts and important business communications

Message Frequency: Message frequency varies. You may receive up to 4-10 messages per month, depending on your preferences and our promotional calendar.

Standard Message and Data Rates: Standard message and data rates from your mobile carrier may apply. Please contact your mobile carrier for details on your specific plan.

4.2 Opt-In Consent

By providing your mobile phone number and explicitly opting in (via checkbox, keyword, or verbal consent), you consent to receive SMS/text messages from Leoserv Inc at the phone number you provided. Consent is not a condition of purchase, and you may still use our services without opting in to SMS communications.

4.3 How to Opt Out (STOP)

You can cancel the SMS service at any time. Just text “STOP” to (281) 698-7483. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Alternative Opt-Out Methods:

• Reply “UNSUBSCRIBE” to any message
• Email us at info@leoserv.com with “SMS Opt-Out” in the subject line
• Call us at (281) 698-7483 and request to be removed from SMS communications

4.4 Help and Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@leoserv.com or (281) 698-7483.

Common Help Keywords:

• Text “HELP” for assistance and contact information
• Text “INFO” for program details and message frequency

4.5 Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability, technical issues, and device compatibility. We are not responsible for messages that are not received due to carrier network problems, device issues, or user error.

Supported Carriers: AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and other major U.S. carriers. Check with your carrier for SMS support.

4.6 SMS Data Privacy and Security

CRITICAL – NO MOBILE INFORMATION SHARING:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We treat your mobile phone number and SMS opt-in consent with the highest level of privacy and security:

• NO SELLING: We will NEVER sell, rent, or trade your mobile phone number
• NO SHARING FOR MARKETING: We will NOT share your mobile number with third-party marketers or affiliates
• LIMITED SHARING: We may share mobile information ONLY with subcontractors who provide direct support services (e.g., SMS platform providers, customer service tools) under strict confidentiality agreements
• SECURITY: Mobile numbers are encrypted and stored securely with access limited to authorized personnel only
• RETENTION: Mobile numbers are retained only as long as you remain opted-in or as required by law; numbers are deleted within 30 days of opt-out

SMS Platform Providers: We use third-party SMS service providers (such as Twilio, GoHighLevel, or similar platforms) to send text messages. These providers are contractually obligated to protect your information and are prohibited from using your mobile number for any purpose other than delivering our messages to you.

5. How We Use Your Information

We use the personal information we collect for the following business and commercial purposes:

5.1 Providing Services

• Service Delivery: Providing, maintaining, and improving our digital marketing services (SEO, web design, social media management, PPC, content creation, etc.)
• Client Management: Managing client accounts, projects, campaigns, and deliverables
• Communication: Responding to inquiries, providing customer support, sending service updates
• Billing and Payments: Processing payments, invoicing, managing subscriptions and contracts
• Project Collaboration: Sharing files, assets, and project information through client portals or collaboration tools

5.2 Marketing and Communications

• Marketing: Sending promotional emails, SMS messages, newsletters, and direct mail about our services
• Personalization: Customizing website content, recommendations, and service offerings based on your interests
• Advertising: Displaying targeted ads on Google, Facebook, LinkedIn, and other platforms
• Retargeting: Showing ads to visitors who have previously interacted with our Website
• Lead Nurturing: Following up with prospects through email sequences and sales outreach
• Event Marketing: Promoting webinars, workshops, conferences, and networking events

5.3 Analytics and Improvement

• Website Analytics: Understanding how visitors use our Website to improve user experience
• Performance Monitoring: Tracking website speed, functionality, and technical issues
• A/B Testing: Testing different designs, messaging, and features to optimize conversions
• Market Research: Conducting surveys, analyzing industry trends, and gathering customer feedback
• Service Development: Developing new services, features, and solutions based on client needs

5.4 Legal and Compliance

• Legal Compliance: Meeting regulatory requirements, responding to legal requests, maintaining records
• Fraud Prevention: Detecting and preventing fraud, security breaches, and malicious activity
• Contract Enforcement: Enforcing our Terms of Service and other agreements
• Dispute Resolution: Resolving disputes, investigating complaints, and addressing legal claims
• Business Operations: Managing employment, payroll, taxes, insurance, and other operational needs

5.5 Business Transfers

• Mergers and Acquisitions: Transferring information in connection with mergers, acquisitions, or sales of business assets
• Due Diligence: Sharing information with potential buyers, investors, or partners during business transactions

6. How We Share Your Information

6.1 Service Providers and Subcontractors

We share personal information with trusted third-party service providers who perform services on our behalf under written contracts that require them to protect your information:

Marketing and Advertising:

• Google Ads, Facebook Ads, LinkedIn Ads (advertising platforms)
• Mailchimp, Constant Contact, ActiveCampaign (email marketing)
• HubSpot, Salesforce, GoHighLevel (CRM and marketing automation)
• SEMrush, Ahrefs, Moz (SEO and analytics tools)

Website and Hosting:

• Amazon Web Services (AWS), Google Cloud, or other hosting providers
• Cloudflare (content delivery and security)
• WordPress, Shopify, or custom web platforms

Payment Processing:

• Stripe, PayPal, Square, or other payment processors (they handle sensitive payment data securely)

Communication Tools:

• Twilio, GoHighLevel (SMS/text messaging – LIMITED TO SERVICE DELIVERY ONLY; NO MARKETING SHARING)
• Zoom, Microsoft Teams, Google Meet (video conferencing)
• Zendesk, Intercom, LiveChat (customer support platforms)

Analytics and Tracking:

• Google Analytics, Hotjar, Crazy Egg (website analytics and heatmaps)
• Facebook Pixel, LinkedIn Insight Tag, Google Tag Manager (conversion tracking)

Productivity and Collaboration:

• Google Workspace, Microsoft 365, Dropbox, Adobe Creative Cloud
• Asana, Trello, Monday.com (project management)
• Slack, Microsoft Teams (internal communication)

Background Checks and Verification (Employment Only):

• Background check services for employment screening purposes

IMPORTANT SMS DATA PROTECTION: Information sharing with subcontractors for SMS support services (e.g., SMS platform providers, customer service tools) is permitted ONLY for the purpose of delivering messages and providing technical support. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

6.2 Business Partners and Affiliates

We may share limited information with:

• Referral partners who connect us with potential clients (with your consent)
• Technology partners who integrate with our services or platforms
• Co-marketing partners for joint webinars, events, or content collaborations (with your consent)

CRITICAL EXCLUSION: All sharing with business partners and affiliates EXCLUDES text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

6.3 Legal and Regulatory Disclosures

We may disclose personal information when required by law or to protect our rights:

• Legal Obligations: Complying with court orders, subpoenas, government requests, or legal processes
• Law Enforcement: Cooperating with law enforcement agencies investigating crimes or legal violations
• Rights Protection: Protecting our rights, property, safety, or the rights of our clients and employees
• Fraud Prevention: Investigating and preventing fraud, security breaches, or illegal activity
• Terms Enforcement: Enforcing our Terms of Service, contracts, or policies

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.

6.5 With Your Consent

We may share your personal information with third parties for purposes not described in this Privacy Policy if we obtain your explicit consent at the time of collection or disclosure.

6.6 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This includes:

• Industry statistics and benchmarks
• Website traffic and usage trends (anonymized)
• Market research and competitive analysis
• Case studies with identifying information removed

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. We use cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance your experience, analyze usage, and deliver personalized content and advertising.

For detailed information about our use of cookies, please see our separate Cookie Policy at www.leoserv.com/cookie-policy.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for website functionality (login, security, form submission)
• Performance/Analytics Cookies: Track website usage and performance (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising/Targeting Cookies: Deliver personalized ads and measure campaign effectiveness (Google Ads, Facebook Pixel, LinkedIn Insight Tag)

7.3 Your Cookie Choices

You can control cookies through:

• Cookie Consent Banner: Manage preferences when you first visit our Website
• Browser Settings: Block or delete cookies through your browser controls
• Opt-Out Tools: Use industry opt-out tools (Google Ads Settings, Facebook Ad Preferences, NAI opt-out)

Note: Blocking cookies may impact your ability to use certain features of our Website.

8. Data Security

8.1 Security Measures

We implement reasonable technical, administrative, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction:

Technical Safeguards:

• SSL/TLS encryption for data transmission (HTTPS)
• Secure encrypted storage for sensitive data
• Firewalls and intrusion detection systems
• Regular security updates and patch management
• Multi-factor authentication for account access
• Secure backup and disaster recovery systems

Administrative Safeguards:

• Access controls limiting data access to authorized personnel only
• Employee training on data privacy and security best practices
• Confidentiality agreements with employees and contractors
• Background checks for employees with data access
• Incident response and breach notification procedures

Physical Safeguards:

• Secure office facilities with restricted access
• Locked storage for physical documents containing personal information
• Secure disposal of documents (shredding, data wiping)

8.2 Payment Security

Payment information (credit card numbers, bank account details) is processed through PCI-DSS compliant third-party payment processors (Stripe, PayPal, Square). We do NOT store complete credit card numbers on our servers. Payment processors use industry-standard encryption and tokenization to protect financial data.

8.3 No Guarantee of Absolute Security

While we strive to protect your personal information, no data transmission over the internet or storage system is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk. If you become aware of any security breach or unauthorized access, please contact us immediately at info@leoserv.com.

9. Data Retention

9.1 Retention Periods

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical Retention Periods:

• Active Client Data: Duration of business relationship + 7 years (for legal/tax compliance)
• Prospective Client Data: 3 years after last interaction (or until opt-out request)
• Marketing Data: 3 years after last engagement (or until opt-out/unsubscribe)
• SMS Opt-In Data: Duration of opt-in + 30 days after opt-out
• Website Analytics: 26 months (Google Analytics default)
• Email Communications: 7 years (business records retention)
• Financial Records: 7 years (IRS and tax compliance)
• Employment Records: 7 years after employment ends
• Legal/Compliance Records: As required by applicable laws and regulations

9.2 Deletion and Anonymization

After the retention period expires, we will:

• Delete personal information from our active systems
• Anonymize data so it can no longer identify you
• Archive data in secure offline storage (if legally required)

You may request earlier deletion of your personal information by submitting a deletion request (see Section 12 – Your Privacy Rights).

10. International Data Transfers

10.1 United States Operations

Leoserv Inc is based in the United States (Texas), and our servers and service providers are primarily located in the United States. If you are accessing our Website or services from outside the United States, your personal information will be transferred to, stored, and processed in the United States.

10.2 Data Protection Standards

The United States may not have the same data protection laws as your country of residence. However, we take steps to ensure your information is protected according to the standards described in this Privacy Policy, regardless of where it is processed.

10.3 Consent to Transfer

By using our Website or services, you consent to the transfer of your personal information to the United States and other countries where our service providers operate, including countries that may have different data protection laws than your country of residence.

10.4 European Economic Area (EEA) and UK Visitors

If you are located in the EEA or UK, we rely on the following legal bases for processing your personal information:

• Consent: You have given explicit consent for specific processing purposes (e.g., marketing, SMS opt-in)
• Contract Performance: Processing is necessary to fulfill our contract with you (service delivery)
• Legitimate Interests: Processing is necessary for our legitimate business interests (analytics, fraud prevention)
• Legal Compliance: Processing is required to comply with legal obligations

You have additional rights under the General Data Protection Regulation (GDPR), including the right to withdraw consent, object to processing, and lodge complaints with supervisory authorities (see Section 12).

11. Children’s Privacy

11.1 Age Restriction

Our Website and services are NOT intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11.2 Parental Notice

If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us immediately at info@leoserv.com. We will take steps to delete such information promptly.

11.3 COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13 without verifiable parental consent.

12. Your Privacy Rights

12.1 General Rights (All Users)

You have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you

Right to Correction: Request correction of inaccurate or incomplete personal information

Right to Deletion: Request deletion of your personal information (subject to legal exceptions)

Right to Opt-Out of Marketing: Unsubscribe from marketing emails, SMS messages, or direct mail

Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of personal information for targeted advertising (California residents – see Section 12.2)

Right to Withdraw Consent: Withdraw consent for processing based on consent (e.g., marketing, SMS opt-in)

Right to Data Portability: Request a copy of your data in a portable format (California and EEA residents)

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

12.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request details about the categories and specific pieces of personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of personal information we collected from you
• Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of personal information for targeted advertising
• Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive personal information (if applicable)
• Right to Correct: Request correction of inaccurate personal information

For more details and to exercise your California privacy rights, please visit our California Privacy Rights page at www.leoserv.com/california-privacy-rights.

12.3 European Economic Area (EEA) and UK Residents (GDPR)

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data
• Right to Restriction of Processing: Request that we limit processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

12.4 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

Email: info@leoserv.com
Subject: “Privacy Rights Request”
Include: Your name, email, phone number, and specific request

Phone: (281) 698-7483
Hours: Monday-Friday, 10:00 AM – 5:00 PM CST

Mail:
Leoserv Inc
Attn: Privacy Compliance / Data Protection Officer
1790 Hughes Landing Blvd, Suite 400
The Woodlands, TX 77380

Online Form: www.leoserv.com/privacy-request (if available)

12.5 Verification Process

To protect your privacy, we must verify your identity before processing your request:

• We will match information you provide with information we have on file (name, email, phone)
• For sensitive requests (deletion, data portability), we may require additional verification (government ID with sensitive information redacted, security questions, or signed declaration)
• We will respond within 45 days (with possible 45-day extension if needed)

12.6 Authorized Agents

You may designate an authorized agent to submit privacy requests on your behalf by:

• Providing written authorization signed by you
• Providing proof of power of attorney under applicable state law
• Having the agent verify their identity and authority

We may still require you to verify your identity directly or confirm that you gave the agent permission to submit the request.

13. Third-Party Links and Services

13.1 External Websites

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Leoserv Inc. This Privacy Policy does NOT apply to third-party websites.

We are not responsible for:

• Privacy practices of third-party websites
• Content, accuracy, or security of external sites
• Data collection by linked websites

We recommend: Review the privacy policies of any third-party websites you visit.

13.2 Social Media Platforms

We maintain social media profiles on platforms like Facebook, LinkedIn, Twitter, Instagram, and YouTube. When you interact with our social media content:

• The social media platform’s privacy policy applies to your information
• The platform may collect information about your interactions with our content
• We may receive aggregated analytics data from the platform (e.g., engagement metrics)
• Your public posts may be visible to us and others

13.3 Client Websites and Platforms

As part of our services, we may design, host, or manage websites and platforms for our clients. This Privacy Policy does NOT cover:

• Websites we create for clients (each client has their own privacy policy)
• Data collected by client websites or platforms
• Third-party plugins, tools, or services installed on client sites

14. Changes to This Privacy Policy

14.1 Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our data practices or services
• New legal or regulatory requirements
• Technological advancements or security improvements
• Feedback from users or regulatory authorities

14.2 Notification of Changes

When we make material changes to this Privacy Policy:

• We will update the “Last Updated” date at the top
• We will post a prominent notice on our Website for 30 days
• We may send email notification to registered users or clients
• For significant changes affecting your rights, we may request renewed consent

14.3 Your Continued Use

Your continued use of our Website or services after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

15. Contact Information

15.1 Privacy Questions and Requests

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Leoserv Inc
Attn: Privacy Compliance / Data Protection Officer

Mailing Address:
1790 Hughes Landing Blvd, Suite 400
The Woodlands, TX 77380

Email: info@leoserv.com
Phone: (281) 698-7483
Business Hours: Monday-Friday, 10:00 AM – 5:00 PM CST
In-Person Visits: By appointment only
Website: www.leoserv.com

For Privacy Requests:
Email Subject: “Privacy Rights Request” or “Data Protection Inquiry”
Response Time: We will respond within 10 business days (acknowledgment) and provide a full response within 45 days

15.2 Data Protection Officer (DPO)

For GDPR-related inquiries (EEA/UK residents), you may contact our Data Protection Officer at:
Email: info@leoserv.com (Subject: “GDPR Inquiry – DPO”)

15.3 Supervisory Authority (EEA/UK Residents)

If you are located in the EEA or UK and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

16. Legal Compliance and Jurisdiction

16.1 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

16.2 Applicable Regulations

We comply with applicable data protection laws and regulations, including but not limited to:

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• General Data Protection Regulation (GDPR) for EEA residents
• CAN-SPAM Act for email marketing
• Telephone Consumer Protection Act (TCPA) for SMS/text messaging and telemarketing
• Texas Data Privacy and Security Act (when applicable)
• Federal Trade Commission (FTC) Act and fair information practices

16.3 A2P 10DLC Compliance

Our SMS/text messaging program complies with A2P 10DLC (Application-to-Person 10-Digit Long Code) registration requirements and carrier guidelines, including:

• Transparent opt-in consent procedures
• Clear message frequency and content descriptions
• Easy opt-out mechanisms (STOP, UNSUBSCRIBE)
• No sharing of mobile information for marketing purposes
• Compliance with TCPA and CTIA guidelines

17. Acknowledgment and Consent

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.

By providing your personal information to us, you consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, you must immediately stop using our Website and services and contact us to request deletion of your information (subject to legal retention requirements).

This Privacy Policy is effective as of January 14, 2026 and supersedes all previous versions.

Leoserv Inc
Full-Service Digital Marketing Agency
1790 Hughes Landing Blvd, Suite 400, The Woodlands, TX 77380
info@leoserv.com | (281) 698-7483

© 2026 Leoserv Inc. All Rights Reserved.

Quick Reference: Your Privacy Rights

Questions? Contact us at info@leoserv.com or (281) 698-7483